The Serene Dream Shop always recommends purchasing shipping insurance, once the product has been shipped out we are not responsible for lost or broken items. The Insurance that is purchased is through the Post Office not The Serene Dream Shop. All Insurance Claims are filled through the Post Office. We will help you in any way we can.
Insure your package only for what its contents are worth; you’re only covered for the actual value at the time and place of mailing.
INTERNATIONAL PACKAGES CAN NOT BE INSURED UNLESS YOU CHOOSE EXPRESS SHIPPING